【重要】当ホテルを装った不審なメッセージにご注意ください →
Important: Beware of suspicious messages impersonating our hotel →

[Important] Beware of suspicious messages impersonating our hotel

We have been made aware that some guests with reservations are receiving suspicious messages via WhatsApp and other messaging apps. These messages ask guests to confirm their booking, re-enter credit card details, or make urgent payments.

If you receive such a message, please:

  • Do not open any links or URLs in the message
  • Do not enter credit card or personal information
  • Do not reply to the message

We will never ask you to enter card details or make urgent payments through a messaging app. If you have any questions, please contact us directly at reservations@azumi.co / +81 845-23-7911.